Important customer information

How to order media
You can easily order THE SMART PLAN in our online shop. You may also contact us directly via e-mail if you need some assistance:

In which countries does the THE SMART PLAN deliver?
The sale of books is possible in both EU and non-EU countries. In isolated cases delivery restrictions can apply.

How much will I have to pay?

Media sales:
THE SMART PLAN costs 35€ including VAT. Shipping is free.

In Germany 7% VAT is added to the net prices.

How can I check on my order?
If you have placed an order, we send you a confirmation of order.

What is the length of delivery time that I must expect?
We go to great efforts to always fill orders without delay and as quickly as possible. Check the information about shipping in your country in our homepage.

How can I pay for my order?
Via PayPal:
Select PayPal when checking out. Pay directly from your PayPal balance or charge it to your credit card. Stay safer – recipient gets the money without seeing sensitive financial details like your credit card or bank account numbers.

What can I do if I do not agree with the invoice?Please send us any objections to invoices within 14 days after receipt of invoice in writing. Objections to invoices that we receive later than 14 days after invoice receipt cannot not be take into consideration.

The Smart Plan will be returned only in unused and undamaged condition. For unopened books this means that we withdraw books only in the unopened condition.